Delivery Information

At Steel and Aluminium.co.za, we know that timely and secure delivery is as crucial as a perfectly engineered beam. While we pride ourselves on offering top-notch steel and aluminium products through our online platform, please note that we rely on external transporters and carriers—professionals in their field—to handle the logistics of collecting and delivering your materials.

How Our Delivery Works

Professional Partners:
We collaborate with a network of trusted, professional transporters and carriers who specialize in the safe handling and transportation of industrial materials. They bring expertise, reliability, and care to every delivery.
Pre-Agreed Collection & Delivery Locations:
All pickups and deliveries are conducted from pre-agreed locations. This arrangement ensures that your orders are collected and delivered efficiently, reducing the risk of delays and mishandling.
Coordinated Logistics:
Our dedicated logistics team works closely with our transport partners to schedule collections and deliveries based on your order details. We ensure that all arrangements meet our high standards for service quality and timeliness.

What You Need to Know

No In-House Stock or Transport:
Steel and Aluminium.co.za functions exclusively as an online buying channel, importer, and exporter. We do not store stock or manage our own transportation. All logistics are handled by our selected external partners.
Supplier Guarantees Apply:
Since our products are sourced from reputable mills, machine shops, and traders, any guarantees or warranties provided are those of the original suppliers. For delivery-related queries, please note that our transport partners are responsible for the transportation service provided.
Customer Support:
Should you have any questions or concerns about your delivery, our customer service team is here to help. We are committed to ensuring that your experience is smooth and satisfactory, even though the actual transport is managed externally.

Contact Us

If you require further assistance or have any questions about your order's delivery, please reach out to our customer service team at:

Email: info@steelandaluminium.co.za